Frequently asked questions

What is the best way to contact you?


We try to answer the phone the best we can, although we do miss it occasionally (repairing cars is noisy business!). If you leave a message we will always return it. E-mail or filling a form below is also another reliable way to get in touch.




Do you work with insurance companies?


Yes, we work with all major insurance companies. We do anything from minor to major auto body repairs.




What is the best way to get an estimation?


Filling out a quote form on our website is the most convenient way. You may also contact us directly by email or phone.




What are your hours of operation?


Monday: 8am - 5pm
Tuesday: 8am - 5pm
Wednesday: 8am - 5pm
Thursday: 8am - 5pm
Friday: 8am - 5pm
Saturday: 9am - 3pm
Sunday: 9am - 3pm




What is your current labor rate?


Our labor rate is $65 per hour. Some adjustments can be made on longer term projects.




What kind of payments do you accept?


We accept Cash, Good Checks, all major Credit Cards (including American Express and Voyager), and PAYPAL




Do you offer Payment Plans?


Yes, we can work with you to come up with a payment schedule that you can afford and still get your project professionally done.




Where are you located?


We are located in Newark Valley, NY which is Upstate NY. Approximately 30 miles west of Binghamton, NY, very close to the PA border.




Am I too far away?


Distance really isn't a problem. You can have the car shipped to us, or if you are within 200 miles we offer free pickup and delivery. We have completed projects for customers in Chicago IL, New York City, New Jersey, etc.





(607) 642-3333

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2784 W Creek Rd Newark Valley, NY 13811

©2020 by B&B Automotive Service and Restorations.